House Manager/PA

Job Title: House Manager/Personal Assistant (UHNW Private Household)
Location: West London, with occasional travel to country residence (Home Counties)
Employment Type: Full-time, Permanent
Salary: c. £80,000 - £100,000 DOE
 
Overview:
An exceptional opportunity has arisen for a highly experienced and discreet House Manager/PA to support an UHNW family in their residence in West London. This is a hands-on, fast-paced role with a primary focus (80%) on House Management and secondary (20%) PA responsibilities. The successful candidate will be responsible for the smooth daily running of the household, staff management, and ensuring exceptional standards at all times.
 
Key Responsibilities – House Management (80%):

• Oversee the daily operations of the property to ensure it is maintained to the highest standards
• Manage and coordinate household staff 
• Liaise with external service providers and tradespeople
• Implement and manage household procedures, manuals, inventories, and schedules
• Oversee household budgets, petty cash, and general expenses
• Organise events and formal/informal gatherings on behalf of the principals
• Ensure all security and health & safety systems are operational and regularly maintained
• Travel to country residence (Home Counties) when required

• Diary and calendar management for the principals
• Personal shopping, gift sourcing, errand running
• Booking travel (both private and commercial), restaurants, appointments
• Handling confidential documents and personal administration
• Coordination with other staff and the family office

• Minimum 5+ years’ experience in a similar role within an UHNW private household
• Exceptional leadership and staff management experience 
• Impeccable discretion, loyalty and professionalism
• Strong communication skills and the ability to anticipate needs
• Highly proactive, resourceful and calm under pressure
• London-based with excellent knowledge of local suppliers and services
• Tech-savvy and proficient in Microsoft Office and household management systems
• Full UK driving licence preferred